Refund Policy

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Eligibility for Returns & Refunds: We accept returns and offer refunds for most products within 30 days of the purchase date.

 

To be eligible for a return or refund, the item must meet the following criteria:

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1. Unused and Unopened: For health and safety reasons, we can only accept returns or issue refunds for products that have not been used or opened. We are unable to accept returns on items that have been opened due to the intimate nature of our products.
    

2. Original Packaging: The item must be in its original packaging, with all original tags, labels, and seals intact. This ensures that the product can be resold to another customer with confidence.
    

3. Defective or Damaged Products: If you receive a defective or damaged item, please contact our customer support team immediately. We will guide you through the necessary steps to resolve the issue promptly. In such cases, we may request photographic evidence or ask you to return the item for inspection.